Frequently Ask Questions

1. What is Masoot?

Masoot Online Shopping Solution helps you to earn easily in ecommerce market. It's free up to 50 products, providing best Ecommerce solution, maintain small stores to large item stores with no worries. We also helps to sell yours products from our main portal.

2. Is there a setup cost?

No, there is no setup cost for online free store.

3. Is my data is secure?

Yes, we secure all of your store inforamtion. We protect your store with the standard security and encryption.

4. Do I need separate web hosting?

No, All Masoot stores are hosted on our secured servers.

5. Can I use my domain name?

Yes, We also provide a free Masoot.com domain name (e.g. estore.masoot.com) to all stores at the time of create free store. You can use your own domain with Masoot.com domain name.

6. What are your support fees?

We provide a free dedicated support to all of our customers.

7. Can I change my own website design?

Yes, you can change your design from admin panel setting. You can change your style, images, logo, slider, header easily.

8. Can I delete my store account any time?

Yes, if there is any issue, you don't need to carry on your website with Masoot, you can delete your account anytime.

9. Do you provide custom theme design?

Yes, We also provide custom theme design services. A custom theme design usually costs around Rs. 5000. But cost of custom theme design is based on your design requirements.

10. What are the other services that you offer?

We also provides the logo design, custom theme design, website content, SEO, social media campaign, data entry

For more please fell free to contact with Masoot Team